Use and Care of the HP x360 Student Device

RoundUp Videos

All of the following videos are hosted internally by the MCS Stream Channel and can only be accessed via District devices and District login.


The video links in each section may change as new content is added. Always come to this page rather than bookmarking the actual video links.
  • Tour of the HP x360

    Click image to view presentation.

  • Care & Maintenance Guidelines

    It is the student’s responsibility to keep their device in working order and keep it clean:

    • Students will receive the following: the device, power adapter, stylus, padded bag, and ear buds. Ear buds and stylus will not be replaced when lost or damaged. Students may purchase new ear buds or stylus from the student store.
    • Students should store the device, power cord, stylus and earbuds in the padded bag provided and should charge their device at home every night.
    • Students should restart their devices every day to receive all of the latest Microsoft and District updates. Updates will occur after school hours so class time is not interrupted. Any issues should be reported to the Computer Technician immediately.
    • Students should not place stickers, decals, labels, “skins,” etc., on the District device.
    • Students should clean their screen with a microfiber cloth.
    • Students should not eat or drink near the device.
    • Students transferring to another MCS school must return their device to their original school before they can receive a device at their new school.
    • Students transferring to another school district must turn in their device prior to disenrolling from the school. Failure to do so will result in a fine for the device.
  • Best Practices

    image of the HP x360 student laptop

    • Charge the device nightly for optimum performance during the school day. Create a routine for charging, such as charging it alongside a cell phone, so the device is always ready.
    • Use the District-provided bag at all times to prevent damage to the device.
    • Dim the screen to help conserve battery life.
    • Report any damage to the device to the Computer Technicians.
    • Do not place any stickers or anything similar on the device.
    • Upon arrival to school, turn on the device and log in so updates and uploads to the Cloud may occur.
    • Log in to Schoology before the bell rings.
    • Keep the screen at 45º during teacher instruction.
  • Troubleshooting the Device


    Cannot connect to the Internet: Try connecting to MCS-WiFi on the device again. Sometimes the device might lose connection when it goes from one classroom to another. The “Airplane” mode on the device might have accidently been set by the student. There is a keyboard key for the Airplane mode that can get pressed. Just have the student tap that key and it will toggle itself on and off for Airplane mode. When Airplane mode is on, devices will not be able to get Internet access so you want to make sure that Airplane mode is off. 

    Windows Updates: Students don’t need to do anything special to receive updates. Updates go out all the time, and student devices will randomly pick up these over-the-air updates. Most updates are scheduled around school hours, so there should be little disruption during class time.

    Screen is sideways: If the screen is rotated sideways you can use this keyboard shortcut to rotate it back. CTRL + ALT + up arrow key on keyboard. Keep doing this until it is rotated the correct way.

    Inverted Colors on the screen: Windows Ease of Access has accessibility items such as inverting colors. To turn this off you can use the keyboard shortcut keys of Windows Key + U to open Ease of Access window. From the left side of this window, select Magnifier and then click the switch to turn off Invert Colors item. 

    Tablet Mode is turned on: If the student device is stuck on a screen filled with tiles, it’s probably in tablet mode. Use the keyboard shortcut Windows Key + A to open the Action Center. Look for the “Tablet Mode” tile along the bottom of the pane that opens and tap on it to turn the mode off.

    Dimmed Screen: Students sometime dim their screen to save battery. To dim or brighten the screen, use the keyboard shortcut Windows Key + A to open the Action Center. Look for the “Brightness” tile along the bottom and tap on it to cycle through brightness levels until you find one suitable.

    Students should NOT save to desktop: Not only does saving to the desktop create a ton of clutter, but student work saved to the desktop isn’t backed up anywhere. To ensure student work is backed up on the network drive, students should save to “My Documents” on their device. OneDrive or Google drive are also great options!

    Sleep Mode accidently on: If a student device randomly goes to sleep, moving the trackpad or tapping a few keys should be sufficient to wake the device back up. The device will have locked when it went to sleep, so students will need to reenter their password. If the device goes to sleep rather quickly, students can change the sleep timer. They can click in the Search box next to the Windows icon and search for sleep. The device should bring up “Power and Sleep Settings” as an option in the search results. Students can click on that, then choose an appropriate amount of time.

    No Logon Servers Error Message: This message just means too many people are trying to login at once. Simply wait a couple minutes and try again. If it’s still not working, double check the device is connected to WiFi. If you are connected to WiFi and still can’t login after several attempts, ask the teacher for a pass to the Tech Room at your school.

    Physical Windows Button: Student devices have a physical button with the Windows logo on it. That button opens the Start Menu, just like tapping the Windows button on a regular keyboard, or clicking the Windows icon in the bottom left corner.

    Student Email Address: Student Email Address: All students have email accounts through Office 365. A student’s email is their ID number followed by Example: [email protected]. Students can sign into Office 365 with this email and the same password they use for their device.

    Student forgot their password: Ask the teacher to reset the student password

  • Windows App Store

    Your teacher may have a preferred Windows application that he or she will ask you to install. Please follow these directions:

    • While logged in to the device on the district network, click the Windows Store Quick Launch button.
    • Click on your avatar icon at the upper right and make sure you are authenticated (your name will show)
    • Click on the Add icon on the application.
    • The app will run through the installation process and at the end will place an app icon on your desktop.