Parent Frequently Asked Questions (FAQ)

The following list of frequently asked questions addresses general information about the closures, meals for students, and distance learning. Information will be updated on a regular basis. If you have a question not addressed on this page, please email

General Questions

Meals For Students/Nutrition Services

Distance Learning


General Questions

Q:  Where can I get more information about the Coronavirus (COVID-19)?

A:  For more information about the Coronavirus diseases, also known as COVID-19, visit:


Q:  Who can I call with questions about COVID-19?

A:  Please call the Stanislaus County Emergency Operations Center (EOC) Information Line at (209)  558-7535.


Q:  My child has perfect attendance, will he or she be penalized if I kept them out of school due to COVID-19 concerns beginning March 13?

A:  No, your student will not be penalized as a result of your decision to keep him or her at home due to concerns over COVID-19. However, if you kept your child home prior to March 13 due to concerns over COVID-19, the absence is considered unexcused. 


Q:  Are graduations, proms, etc., cancelled because schools are closed?

A:  At this time, all events through May 3 have been cancelled or postponed. No decisions have been made on events beyond May 3. We will continue to monitor the situation closely and follow state and local guidelines for large gatherings.  

We are committed to having graduation ceremonies for our seniors, even if they must occur at a later date. 


Q:  Does closing schools change the last day of school?

A:  At this time, there is no plan to change the last day of school, which is May 29.  


Q:  My student left items at school. Can we retrieve the items?

A:  No, all campuses are closed to the public and secure. The items will be there when schools reopen.   


Q:  Is staff working while schools are closed?

A:  Employees who provide “essential services” to keep the District functioning will continue to work through the school closures. Essential services include payroll, technology, school security, groundskeepers, maintenance and operations, etc. The majority of District staff will work from home to allow for proper social distancing.  


Q:  With schools closed, who can I call with questions?

A:  Call the District hotline at (209) 492-6000 for technology assistance, distance learning support, mental health support services and information regarding the meal pick-up times and locations.  You can also call your school site and leave a message, but please allow 24-48 hours for a return phone call.


Q:  When will you know if the school closure time period will be extended?

A:  Currently, Modesto City Schools sites are closed through May 3. We will notify families if the closure time period will be extended.


Q:  My child is a senior and on track to graduate this year...what happens now?

A:  We completely understand all of the effort your student has invested over the course of their education. We are continuing to monitor the COVID-19 situation, as this is truly an unprecedented time that we have not encountered before. While we don’t have more information at this time, we will connect with parents once we do know more and have formulated a plan. The District is committed to keeping our families informed throughout the school closures period.


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Meals for Students/Nutrition Services

Q:  When will meals be available?

A:  Meal pick-up will be available during the school closures and spring break for any student 18 years and under on a drive-through basis Monday-Friday. Students will receive lunch and a breakfast for the following day at each meal pick-up. See the linked schedule for a list of serve times and locations.

***NOTE*** – There is no meal pick-up on Friday, April 10 as it is a holiday for Modesto City Schools. Students will receive two lunches and two breakfasts on Thursday, April 9. 

In an effort to maintain social distancing between families, families are asked to stay in their vehicles. District staff will bring bagged meals to the vehicle. Walk-ups are discouraged, but if it is necessary, please maintain social distancing of six feet.

Students must be present to receive a meal. 


Q:  Is there a menu for the meal pick-up?

A:  We do not have a menu for the meal pick-up at this time.  As supply chains are interrupted nationwide due to COVID-19, the menu can change daily based on what is available.


Q:  I don’t have a vehicle. What can I do? 

A:  Walk ups are discouraged, but if necessary, please maintain social distancing of six feet. 


Q:  Do I need to go to my school for pick-up (or what if I can’t make the pick-up window)?

A:  You can go to any pick-up location at the posted pick-up time. You don’t have to go to the same pick-up location each day. If you are late to a pick-up location, please go to the next available closest time and location.


Q:  What other resources are there for families who need assistance with feeding their families?

A:  Please call 2-1-1 or visit 2-1-1 Stanislaus County for information on local food banks. 

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Distance Learning

Q:  How do we access distance learning resources during the closure?

A:  For those with internet access, educational resources will be available by grade level on the District website. Additionally, students in grades 7-12 may find optional resources shared by their teachers through Schoology. 

For those without internet access, or for those who prefer printed materials, hard-copy practice packets will be available at the Curriculum and Instruction & Professional Development Department located at 1017 Reno Avenue, Modesto, Monday-Friday, 8 a.m.-5 p.m., through Friday, April 3.     


Q:  If I don’t have home internet access, how can I get access to digital materials and information?

A:  There are two FREE options for internet access: 

Option 1: Charter is offering free Spectrum broadband and WIFI access for 60 days to households with K-12 and/or college students affected directly or indirectly by COVID-19. Those who do not currently have a Spectrum broadband subscription can call 1-844-488-8395 to enroll. Installation fees will be waived.

Option 2:  Comcast is offering free internet service for 60 days to those who have at least one child who qualifies for the National School Lunch Program (NSLP), receive HUD housing assistance, or are a veteran that receives federal or state public assistance; do not have outstanding debt to Comcast that is less than a year old; families with outstanding debt more than one year old may still be eligible; and live in an area where Comcast Internet service is available but have not subscribed to Comcast Internet service within the last 90 days. Call (855) 846-8376 for more information. There are no installation or modem fees.  


Q:  Is the work new content or is it a review of previously learned material?

A:  In Phase I of Distance Learning, the work provided will be a review, although access to some digital content might include extended learning opportunities. 

New learning will begin April 13. 


Q:  Why aren’t my kids being taught new learning concepts from the beginning? 

A:  School districts are charged with providing an equitable educational experience for all students, regardless of their background or circumstance. When in-person, personalized instruction is not available, it is impossible to ensure educational equity.  


Q:  Will the work be collected, recorded and/or graded? Will students be tested on the work?

A:  Phase I work will not be collected, recorded or graded, but parents are encouraged to review their child’s work and provide constructive feedback as part of the learning process. Students will not be tested on the work completed during school closures. 

In Phase II of Distance Learning, teachers can assign work with due dates.


Q:  Will my child get extra credit for completing the Phase I material?

A:  No.  


Q:  How much time will my child need to spend working on the Phase I optional learning resources?

A:  It is important for students to listen and take time to practice reading, writing, and calculating math concepts daily. Schedules are at the parents’ discretion. Currently, the school closure will encompass about seven days of instructional time (remember, spring break is March 23-27).  


Q:  Will students be provided with opportunities to raise their grade?

A:  Teachers may provide students in grades 7-12 with the opportunity to improve their grade by completing a missed assignment or “re-doing” past assignments.  Students will need to reach out to their teacher regarding their make-up policy.

The distribution and collection of the make-up work should be conducted through digital means. If there is a need for materials to be distributed and/or collected outside of the digital format, contact the District’s Curriculum and Instruction & Professional Development Department at (209) 574-1502 or 


Q:  Why don’t students in grades TK-6 have the option to improve their grade?

A:  Students in grades TK-6 are not graded in the same way as students in grades 7-12. Students not passing courses in grades 7-12 could face future repercussions if they do not pass a course. 


Q:  With schools closed, who can I call for help with technology issues or with questions about the practice work?

A:  Call the District hotline at (209) 492-6000 for technology assistance, distance learning support, mental health support services and information regarding the meal pick-up times and locations.  You can also call your school site and leave a message, but please allow 24-48 hours for a return phone call.


Q:  What about testing?

A:  Visit the Testing Information webpage for the most up-to-date information. 

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