How do I learn to use the device?
Teachers and staff will train students during the first weeks of school. A series of online tutorials will be available for students in Schoology.
How do I get help?
Teachers will provide assistance, however, students most often get help from other students.
Do I have access to the digital content away from school and/or at home?
Depending on the digital content, you will have access through Schoology or through caching/
storing of specific digital content on your device. The device can connect to your home WiFi.
What happens if I leave the device at home?
You will complete your work as assigned with paper/hard copy. “Loaner” devices will not be issued.
What happens if I lose my device?
File a police report and report the loss to the school site Computer Technicians. Once the school site Computer Technicians have a copy of the police report, the device will be replaced.
What if my device is stolen?
File a police report and report the theft to the school site Computer Technicians. Once the school site Computer Technicians have a copy of the police report, the device will be replaced.
What if I break my device?
Give the damaged device to the school site Computer Technicians. The Computer Technicians will determine the extent of the damage and repair/replace the device if appropriate.
Do you provide insurance?
Modesto City Schools offers optional limited technology coverage for student devices. The optional limited technology coverage covers the first breakage and first theft of the device and is available for purchase at each school. Check with your school for details.
Will students receive the same device each year?
This may or may not be possible depending on a variety of factors at each site.